The value of conflict helps people to resolve issues or bring awareness to issues. When building bonds with people and coming to resolutions then this helps make better relationships and will set the collaborating process. We all deal with conflict and encounter conflict in our lives on a daily basis. People see conflict as a negative reaction when some of the greatest speakers of our time have caused conflict in order to bring awareness to change.
Just the word "Conflict" is deemed bad in the eyes of society or in the eye of the receiver but not to the presenter who is causing it but that doesn't mean it is negative. This is a form of communication and goes hand in hand with conflict management styles. As Service Officer's this comes with a special set of skills and conflict resolution is one of the biggest ones we face as individuals. We could all learn how to be better people when we are faced with challenges in our lives.